Utility Companies

Reliability is a priority for utility companies. Customers depend on utility companies for uninterrupted service, even when their payment is made just-in-time. To satisfy the wide range of preferences among your customers, offering a variety of payment options is essential. ACH Direct's complete payment processing solutions help increase efficiencies, improve reporting capabilities and enhance customer convenience and satisfaction.

Real-Time Credit/Debit Card & Electronic Check Processing

  • Support for all major credit cards
  • Check verification and identity authentication tools
  • Check conversion applications
  • Telephone and online transactions
  • Convenient recurring transaction features
  • State-of-the-art re-presentment functions
  • Process transactions through a safe, secure channel
  • Convenience fee processing
  • Powerful security and reporting features

Utility companies that offer recurring e-check debits enjoy consistent, predictable streams of revenue while reducing collection issues. Customers enjoy the convenience and peace-of-mind knowing their utility bill will be paid automatically and on-time, thus avoiding embarrassing late fees, credit report blemishes or possible disconnection of service. Using e-checks is a more cost-effective and faster way to process payments; however, we also process recurring credit and debit card payments too.

ACH Direct’s Recurring Billing Solution Offers:

  • Web-based solutions available 24/7/365
  • Variety of frequency options
  • Risk management tools help reduce losses
  • Ability to edit payment information and schedule
  • Robust reporting

Reduce The Costs Of Paper Check Acceptance

Some customers prefer to retain control by submitting a check for their monthly payment. ACH check conversion offers a variety of advantages:

  • Reduce time-frame for receiving and processing payments
  • Reduce errors made by manual processing
  • Increase cost savings by processing paper items as ACH transactions
  • Receive earlier notification of returned items
  • Streamline reporting accounts receivables

Harness the power of ACH Direct's total solutions for utility companies by calling an ACH Direct account manager at 866.290.5400 or e-mail sales@achdirect.com.